SMB DIGITAL ADOPTION REPORT

The “Great Consolidation” is here: What the 2026 SMB tech stack will look like

SMBs are no longer in survival mode and they have their digital tools to thank. However, their tolerance for fragmented tools has hit an all-time low. Find out how SMBs are reshaping their businesses with tech this year.

*Based on 2023-2025 data from 500 US SMBs

SMB digital adoption survey report

Today’s small business owners are digitally literate and extremely discerning on their journeys to vendor consolidation.

smb report preview

This report will take you inside the mind of the 2026 small business:

  • Which digital capabilities have reduced SMB survival mode from 25% to 15.6% in less than a year?

  • Which services or features would make 43% of SMBs willing to spend more on digital tools?

  • How (and how often) are small businesses using AI to impact their business?

  • What is SMBs’ main concern and focus area for improvement in 2026?

  • How can SMB service providers use this data to optimize and capitalize on their small business strategy?

Secure your place in your SMB clients’ 2026 tech stack.

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