Privacy and data protection are our priority
Small businesses and their trust are at the center of what we do. We’ve developed a product that provides a comprehensive infrastructure to keep all data secure: both yours and your clients’.
Small businesses and their trust are at the center of what we do. We’ve developed a product that provides a comprehensive infrastructure to keep all data secure: both yours and your clients’.
After over 12 years in the digital industry, we truly understands and ensure all its users are properly protected on all accounts.
We ensure the safety of your SMB communication and interaction with your clients.
Sessions between your SMB clients and their portal are protected with in-transit encryption using 2,048-bit or better keys, and TLS 1.2 or above.
We monitor and prevent potential cyber-attacks with several tools, including network-level firewalling. In addition, our platform contains Distributed Denial of Service (DDoS) prevention defenses, as well as spam detection mechanisms, and Web Application Firewall (WAF).
We implement static code analysis technology and human review processes to ensure consistent quality in our software development practices, and prevent any security loopholes as we continuously improve and introduce new features.
Our software operates with certified protection mechanisms and is hosted with cloud infrastructure providers such as Amazon Web Service (AWS) and Google Cloud Platform (GCP) with SOC 2 Type II and ISO 27001 certifications, among others. The certified protections include dedicated security staff, strictly managed physical access control, and video surveillance.
We routinely test our products and infrastructure by running year-round penetration testing. These tests are conducted by industry experts, to ensure the physical and digital security of our solution and your SMBs.
When it comes to the privacy of your most sensitive information, we follow all the
compliance and have all possible regulations in place to safeguard them.
Data processed with us is processed in compliance with the General Data Protection Regulation (GDPR).
We help healthcare providers protect sensitive records and their patients’ confidential health information by processing data in compliance with HIPAA.
We offer full transparency into privacy rights to consumers residing in the State of California in relation to their personal information. We align our practices with the California Consumer Privacy Act of 2018 (CCPA).
We store data with Amazon Web Service (AWS) which is GDPR ready and follows the new SCCs as further provided in our DPA.
Data processed with us is processed in compliance with GDPR. These requirements also apply to anyone processing data of individuals in the UK.
Our UK-GDPR representative may be reached at [email protected]
Our team is responsible for monitoring and advising our ongoing privacy compliance. We serve as a point of contact on privacy matters for data issues and supervisory authorities. Our Data Protection Team may be reached at: [email protected]. Our EU-GDPR representative may be reached at [email protected].
Thorough and detail-oriented? So are we.
If you’re looking for the fine print, or need a signed copy, check out the links below.
Our Privacy Policy
We use personal data and non personal data in accordance with our privacy policy which you may find here.
Our Data Processing Agreement (DPA)
We provide a Data Processing Agreement/addendum (DPA) which you may find here. If you require a signed copy of the DPA, please download, sign, and send us the signed copy to [email protected], and we’ll provide you with a countersigned copy.
About us
We’re inTandem by vcita, a business management platform designed to win and keep SMB business. Flexible. Easy to integrate. Scalable. We’ve used all our learnings from working hand-in-hand with partners and small businesses in the past 12 years to create the most powerful platform possible. Built for you. Built for the real way businesses work. And 100% built on experience.