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  - AI receptionist Answers every call and chat 24/7, so your SMB clients never miss a lead
  - AI Leads Max Capture, convert, and nurture leads for your SMB customers
  - AI Business Management All the digital tools your SMB clients need to succeed
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- Industries 2
  - Marketing Help clients convert more leads and prove measurable ROI
  - Telco Compliment connectivity with AI productivity
  - SaaS Expand your SMB solution portfolio with AI
  - Publishers Retain advertisers and grow digital revenue
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  - Referrals Designed for SMB-serving partners
  - Mid-Market Designed for partners serving up to 100 SMBs
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Rich HargraveSr. Director of Channel Sales

Rich leads the channel sales team at vcita, bringing extensive experience in building Martech and SaaS partnerships. In addition, he's worked with SMBs' agencies and multi-location national brands. He has a passion for helping marketing companies tackle SMB churn and offer more value to their customers.

Top 4 expert tips to reducing churn for marketing companies

Thought leadership

Apr 2, 2025

Top 4 expert tips to reducing churn for marketing companies

Rich Hargrave

4min read

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About us

inTandem by vcita is an AI-powered lead and business management platform for companies serving small businesses. Partners offer it under their own brand, helping their SMB clients capture, convert, and manage leads more effectively, and making their own services more valuable, harder to replace, and a source of recurring revenue.