The 2023 SMB marketing report for agencies

Survey insights on retaining SMB clients

The 2023 SMB marketing report for agencies

Download the free report below

With all the options available and small businesses’ needs varying so widely, it’s no wonder marketing agencies are experiencing high churn rates from their SMB customers.

We wanted to get behind what’s causing SMBs to churn and help marketing agencies better understand what they could do to retain their SMB clientele.

To get the answers, we analyzed responses from 500 small business owners across the US.

The 2023 SMB marketing report for agencies

Survey insights on retaining SMB clients

The 2023 SMB marketing report for agencies

Download the free report below

With all the options available and small businesses’ needs varying so widely, it’s no wonder marketing agencies are experiencing high churn rates from their SMB customers.

We wanted to get behind what’s causing SMBs to churn and help marketing agencies better understand what they could do to retain their SMB clientele.

To get the answers, we analyzed responses from 500 small business owners across the US.

Key takeaways:

  • Get a better understanding of SMBs’ marketing needs.

  • Learn what services SMBs are paying top dollar for.

  • Discover how quickly and why SMBs churn.

  • Understand where SMBs’ marketing budgets stand in 2023.

  • Find out what SMBs’ marketing goals are for the next 12 months.

Retain your SMB clients with inTandem by vcita